Welcome to [https://shoplency.shop/], your trusted destination for stylish clothing and fashion essentials. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you shop with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
a) Personal Information
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (secured via trusted payment gateways)
b) Order Information
- Purchase details (items ordered, order history, transaction records)
c) Browsing Information
- IP Address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies (to enhance your browsing experience)
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver products
- To send order confirmations, shipping updates, and customer support notifications
- To personalize your shopping experience
- To improve our website, services, and marketing efforts
- To prevent fraud and secure our platform
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share data with:
- Service Providers: Payment processors, delivery services, website hosting companies, and customer support tools
- Legal Authorities: When required by law or to enforce our terms and conditions
All third-party partners are obligated to keep your data safe and confidential.
4. Data Security
We use industry-standard security measures to protect your data. This includes SSL encryption, secure payment gateways, and regular security monitoring to keep your information safe.
5. Cookies Policy
We use cookies to:
- Remember your preferences
- Provide personalized recommendations
- Analyze website traffic for better performance
You can manage your cookie settings via your browser at any time.
6. Your Rights
As a valued customer, you have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails (unsubscribe link is provided in every email)
- Request a copy of your stored data
For any privacy-related inquiries, contact us at [Your Support Email].
7. Third-Party Links
Our website may contain links to external sites (such as social media or partner brands). We are not responsible for the privacy practices of these third-party sites.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If you believe we have mistakenly collected such data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect new services, technologies, or legal requirements. The latest version will always be posted on this page with the updated Effective Date.